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An Update on COVID-19: Our Clean Shop Promise

— by Tempur-Pedic on May 4, 2020

We’re all adjusting the way we live and shop. As the effect of the coronavirus (COVID-19) continues to evolve, we’re changing our in-store policies to keep you safe and comfortable. We’re excited that many of our doors are reopening and look forward to welcoming you back when the time is right for you. Rest assured, your safety and the health of our team members continue to be our top priority.

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Our Tempur-Pedic stores will continue to provide a comfortable shopping experience in a small, boutique atmosphere. In addition to our semi-private sleep pods, we’ve also added the following precautionary measures to further safeguard the well-being of our customers, Sleep Experts and communities:

  • Shopping Appointments help limit the number of customers inside our stores. Call your local Tempur-Pedic store to reserve your time with a Sleep Expert today.
  • To avoid all unnecessary contact, you’ll receive mattress and pillow guards to use when trying our products.
  • All mattress covers will be professionally dry-cleaned on a routine basis.
  • Extra hand sanitizer stations have been placed throughout our stores.
  • You’ll receive a face mask and shoe covers upon arrival for use during your shopping experience.
  • We’ve increased the cleaning and disinfection of all customer and employee touch-points, including door handles, writing surfaces, countertops and more.
  • Our employees are closely evaluating their personal health and will not enter the store if they do not feel well.

It is important to us that we do our best to provide you with a safe and clean shopping environment, so you can feel comfortable when it’s time to shop for a new mattress.

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In addition to the new measures in our Tempur-Pedic stores, we have committed to making adjustments in the areas of employee training, customer experience, store environment, and delivery across all of our retailers and delivery partners. To learn more about our Clean Shop Promise, visit www.tempurpedic.com/clean-shop-promise.


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