Shipping & Delivery

We try to make our delivery and shipping charges simple and fair. We want you to be as happy with the delivery of your product as you are with the product itself.

Pillows, Bed Linens, Slippers, Travel, Home & Office Products

Free Standard Shipping

We ship any number of items UPS ground shipping for free, with items typically arriving in 5-7 business days, to locations in the contiguous US. Please note, we are unable to ship items to a P.O. Box.

Upgrade to UPS 2nd Day Air for $25 per order or UPS Next Day Air for $40 per order. Orders placed by noon Eastern Standard Time ship the same day (except Saturday and Sunday).


Shipping to Alaska, Hawaii, Puerto Rico and other US Territories

Currently, we offer standard shipping for all comfort items for $25 per order.

Upgrade to UPS 2nd Day Air for $40 per order or UPS Next Day Air for $55 per order.


Special Shipping (remote locations, APO/FPO addresses)

We ship any number of items UPS ground shipping for free, with items typically arriving in 5-7 business days.

There are no upgrade options for orders shipping to these locations.

FAQs about Delivery for Pillows, Bed Linens, Slippers, Travel, and Home & Office Products

  • We use UPS or a similar package courier service to deliver all of our smaller products. During checkout, we give you the option of Standard Delivery or, for an additional charge, expedited service*.

    *Toppers are excluded from expedited shipping.

  • Most smaller products (pillows, travel and home & office products) ship together, so you typically receive them at the same time. Bed linens may ship from a different warehouse, so they may arrive separately. If one of your items is on backorder, that item will ship separately from any other items in the same order. If your items arrive separately because they ship from a different warehouse or they are on backorder, we do not charge you extra shipping fees.

    All bed products (mattresses, foundations, power bases and bed frames) are delivered separate from smaller products, using our White Glove Delivery service.

  • If you live in the U.S., we deliver to your area—with a few exceptions for remote areas. If you live in a remote location (mostly islands off the continental U.S.) or Alaska and Hawaii, your delivery will incur additional charges because of the extra cost of delivering to remote areas. Additional shipping charges will be displayed in cart during check-out after you enter your shipping address. The shipping time will vary. Our delivery team will work with you to schedule a delivery time frame as quickly as possible.

    If you live outside of the U.S., please visit www.tempur.com and select your country to view products and purchase options.

Need assistance? We're here to help.

We want to hear from you, whether you have a problem, comment, or question. Send us an email, or give us a call to speak with a sleep expert today.

Sleep Expert

Evaluating our products and need advice before you buy?

(888) 811-5053

Monday: 9am - 11pm EST

Tuesday: 9am - 10pm

Wednesday - Friday: 9am - 9pm EST

Saturday: 9am - 6pm EST

Sunday: 9am - 8pm EST

Customer Support

Already using our products or need assistance with an order you placed?

(800) 821-6621

Monday - Friday: 9am - 9pm EST

Saturday: 9am - 6pm EST

Sunday: Closed

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