Yes. Our in-home delivery service will unpack your new bed and place it in your bedroom. They will either set up the mattress and foundation on the bed frame, or set up the mattress on the power base if you ordered one. They remove the packing materials, and can even remove your old mattress and box spring if requested.

For select mattresses, yes — this included with our White Glove Delivery service. Simply indicate that you have an old mattress and box spring you'd like removed when we contact you to set up delivery.

Please note that the TEMPUR-Cloud® mattress is designed to be delivered to your door via UPS and does not come with White Glove Delivery or mattress removal services.

Our foundations look similar to a standard box spring. But instead of the “give“ of a box spring, our foundations provide a solid base for our mattresses. Because they’re completely flat, they allow the mattress to provide the support your body needs; because they’re solidly built, they’ll support the mattress without sagging and last for the life of the mattress.

We encourage you to buy a foundation when you buy your mattress; it provides the solid base your mattress requires to do its job properly. If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support. Do not use the mattress with a conventional box spring. Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

No, you should not place the mattress on a box spring. Box springs are designed to “give“ in supporting a traditional mattress, while Tempur-Pedic® mattresses require a solid base.

If your platform bed has a solid surface and strong center support that can properly support the mattress, you can use it instead of a foundation. However, if the platform bed uses slats to support the mattress, you may be using an improper foundation that will void your warranty.

Foundations support up to 400 pounds for smaller and split sizes and up to 800 pounds for Queen sizes and larger.

Our power bases support up to 650 lbs. each (Twin, Twin Long, Double, Queen, and Split/Dual CA King bases).

All power bases will structurally support the recommended weight distributed evenly across the head and foot sections. Power base products are not designed to support or lift this amount of weight in the head or foot sections alone.

We have found that the power bases fit inside most modern bed frames. However, they may not fit inside antique bed frames or other non-standard frames. We recommend you measure the inside of the bed frame and compare to the measurements below to be sure the power base will fit.

Unfortunately, they do not. However those can be purchased separately here.