SleepTracker® Support

From creating your account to changing your side of the bed, let us walk you through every step.

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Installation

How to Install Your Sleeptracker® Accessory on your Power Base

The Tempur-Pedic Sleeptracker® works with any bed.

On adjustable beds, ensure that there is plenty of slack in the sensor cables so your bed can be adjusted fully without straining the sensor cable. As you lower the head of the bed, ensure your routing does not result in a pinched cable.

Access to the automatic snore detection and response is only available on one of our Tempur-Ergo Smart Bases.


How to Install Your Sleeptracker® Accessory on a Standard Bed

Tip for installation

Access to the automatic snore detection and response is only available on one of our Tempur-Ergo Smart Bases.

Installation FAQ's for a Self-Installed SleepTracker®

  • Ensure your processor is elevated off the floor. We recommend re-using one of the cable twist ties to hang the processor under your bed. There are environmental sensors in the processor which provide the most accurate readings when the vents on the processor are not blocked.

  • The Tempur-Pedic® Sleeptracker® will guide you through the correct placement of the sensor(s) based on the bed type and size that you have.

    Tip: If you have a Full or Queen size bed with two sleepers, for the best signal separation, place the sensors 8 inches in from the side of the bed.

  • If your mattress sits on a slatted foundation, metal grid, or mesh, ensure the sensor is positioned on a solid/flat surface so the sensor is pushed evenly into the mattress when you lie down. The sensor needs to make firm, evenly distributed contact with the mattress to function properly.

    If the openings in your foundation are larger than the sensor, use a thin piece of plywood or plexiglass that spans the holes to ensure the entire sensor makes contact with the mattress.

  • If you have a slatted bed frame, place the sensor(s) on top the slat nearest the center of your pillow. Ensure the sensor foam lies entirely on a slat, not half on and half off.

  • For pre-installed Sleeptracker® smart beds:
    There are sensors mounted on each side of the bed, so we recommend that you begin your sleep by laying on one side of the bed and assign that side in the Tempur-Pedic® Sleeptracker® app.

    For a self-installed Tempur-Pedic® Sleeptracker®:
    Select side one and connect your sensor to the black input connector on the processor. Place the sensor under your mattress centered under your pillow where you spend most of your time sleeping.

  • The Tempur-Pedic® Sleeptracker® app will walk you through the correct setup procedure based on answers you provide about your bed type and size. At any time you can navigate to the “Connection Status” page by selecting the Status icon from the Home page and then tapping Status to confirm your Sleeptracker® is setup correctly.

Getting Started


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